5 tips for choosing a logistics provider

Family-owned global logistics provider DACHSER understands that while supply chain disruptions present challenges, they also offer opportunities. Bringing a deep knowledge of the marketplace to its customers, DACHSER provides innovative solutions to leverage opportunities as well as minimize the risks that could impact vulnerable supply chains.

According to Vincent Touya, Managing Director of DACHSER USA, “Choosing the right logistics provider allows customers to focus on their core business, while feeling confident that their transport needs are being addressed properly. When choosing a logistics provider it all comes down to network coverage, service, efficiency, cost and quality.”  

Below are 5 tips that should be taken into account when choosing a provider that will meet  expectations and business objectives:

5 key tips for choosing a logistics provider

1. Strong reputation and knowledge of the customer’s industry

The reputation of a logistics solutions provider plays an important role when it comes to finalizing transport and logistics contracts. A logistics provider must adapt to the needs of the client and satisfy the demand with best-in-class service, focused on cost efficiencies and superior quality. Be sure to choose well and find a provider that has proven knowledge in your area of business.

2. Logistics management from start to finish

To facilitate logistics management, it is recommended that the provider has the expertise and resources to manage maritime, air and land transport logistics in an integrated way, as well as specific storage and value-added services, without neglecting details that make the difference in handling freight, such as packing and security.

3. Worldwide presence

A provider that has developed specialized services according to market demands is a partner that will help companies find solutions when necessary, anywhere in the world. Having a strong presence in these markets ensures a single point of contact throughout the entire process. In addition, the diversity of customs regulations and the individual security precautions of the destination countries can create additional obstacles. With a provider that operates internationally, you gain the market knowledge of other parts of the world, including customs regulations and foreign trade compliance.

4. Security and technology

When choosing a logistics provider, an important issue for consideration is the security of goods, that is, how the logistics provider will ensure the safe delivery of a shipment from the moment it leaves the facility to the final destination. This is especially important for handling of dangerous goods. Next to that, transparency and integration of IT systems for transport and warehouse management is vital. Ideally, the IT service provider operates with unified global core systems enabling the seamless flow of information.  

5. Cover all modes of transport

For sea, air and domestic transportation, strict criteria for the selection of a logistics provider ensures a consistent level of quality.

• For air cargo, look for a supplier with high output frequencies, consolidation services, direct cargo and charter services, as well as express services.
• For maritime cargo, check if the product portfolio includes: consolidated cargo services, project shipments, container service or containerized cargo stations.
• Finally, a supplier with a strong overland transport network ensures the goods are delivered fast and safely from door to door.

“DACHSER strives to build long-lasting partnerships with our customers by covering all the points mentioned, with a specific focus on combining our deep industry knowledge with cutting edge technology to offer innovative solutions customized to their specific needs,” said Mr. Touya.